Membership and renewal terms

• New memberships: $39.99 a month. Women receive complimentary membership and introductions during the launch offer. No card is required for complimentary access.
• Every member has the same privacy and safety controls. Membership does not buy higher visibility. Existing Core and Plus subscriptions retain their agreed terms until separately changed.
• Each paid membership month adds one star: one when your membership starts and one with every renewal that is paid. Unused membership stars carry over while your membership runs and end when the membership ends. Signing up does not add a star. One star covers one introduction, including mutually agreed extensions.
• Extra stars: one for $29.99. Purchased stars do not expire while your account is open. Existing balances are preserved.
• Messaging in a connection is unlimited. 20-message packs are no longer sold. A pack bought earlier that you have not sent from can be refunded from Help & support. A pack you have sent from is not refunded, including when you delete your account.
• Restaurants, tickets and transport for meetups are paid for by each person, never through Simurgsu.

We open in small groups, so everyone has people to meet. You can choose your plan and save a card before your place is ready. Nothing is charged then.

When your place is ready, your membership starts and the first month is charged to the saved card. That day becomes your renewal date. We tell you when it happens.

Until then you can withdraw in Membership at any time, and the saved card is removed. If the card is declined when your place opens, nothing is charged and we ask you to pay yourself.

Your membership renews automatically every month, on the date shown in Membership, at the price shown there, until you cancel. You agree to this separately, with its own checkbox, before the first payment.

We show the renewal date and amount in Membership at all times. If the price ever changes, we tell you before the renewal it applies to, and you can cancel before it does.

If a renewal payment fails, you keep access for 7 days while you update your card. After that, new introductions pause until a payment succeeds.

Cancel online at any time in Membership. No phone call is needed. Cancelling stops the next renewal; you keep access until the end of the month you paid for.

Before you cancel we show what happens to your connections and stars: your connections and chats stay readable until the period ends, and unused membership stars end with it.

Your right to cancel within three business days: you may cancel within three business days after you first pay for a membership and receive a full refund of that payment. Ask from Membership or Help & support.

You can pause your membership instead of cancelling. While paused, you get no new introductions and are not charged a renewal. Resume whenever you like.

• A call that never connects, or drops in the first 30 seconds, never costs a star; any reserved star is returned automatically.
• If a call is cut short by a problem on our side, or ends because of a valid safety report, ask from the call’s feedback screen or Help & support and we return the star.
• When you close your account, your membership ends at once and you are not charged again; the current month is not refunded unless you joined within three business days. Unused purchased stars are refunded to your card at the price you paid for them (the most recent packs first). Membership stars are part of the plan and have no cash value.

Ending a membership does not delete your account: data access, export, deletion, refunds and support stay open. Deleting your account removes your private data as described in the privacy policy.